Walnut Creek, CA – Customer service is one of the most important aspects of any business. It can make or break a business, and it is essential to get it right. Recently, there has been a trend toward using virtual receptionists in order to provide excellent customer service. The benefits of using a virtual receptionist are many and varied, and it is definitely something that all businesses should consider.
Those who are looking for a reliable and professional bilingual virtual receptionist for small businesses in California should definitely check out the services of Reliable Receptionist. This virtual receptionist features a live bilingual phone answering service that is designed to help small businesses in California communicate with their customers in a more effective way.
Describing their live phone answering service alternative, the company’s representative said, “Are you losing business because of missed calls from current and potential customers? Reliable receptionist is a live locally-based professional receptionist service available at a fraction of the cost of an on-site employee and a much more attractive option than traditional telephone answering services. By working with Reliable, you’ll be more productive and more profitable. Calls are answered live in under four rings by an experienced receptionist trained to create a highly professional image for your business. We’ll screen calls and connect you in real-time, take a message, transfer to voicemail, or even schedule appointments on your behalf.”
The team at Reliable Receptionist assigns each business a team of no more than five live virtual receptionists. These bilingual receptionists answer calls during business hours from the company’s Walnut Creek location. They can help with a variety of tasks, such as providing directions, answering frequently asked questions, capturing contact information, and more. Their fluency in English and Spanish ensures that customers are able to communicate with them easily without any language barriers.
One of the main benefits of using Reliable Receptionist is that they improve customer service. Customers will no longer have to wait on hold or be transferred to different people within a company. Also, customers are also able to get all their questions answered quickly and easily in their preferred language, something that they all appreciate. Additionally, the virtual receptionists at Reliable Receptionist can help to manage a client’s workload more effectively. They will no longer have to take calls that they do not want to, and they can instruct the receptionists on which types of calls they would like to take, saving them time to focus on more important tasks.
Live bilingual telephone answering service for accountants, attorneys, contractors and more is not only affordable but also customizable to ensure that each business gets the perfect solution for their needs. The virtual receptionist plans can be bought online and start from as little as $50 per month. The plans come with various different features such as live customer support, familiar treatment for known callers, after-hours coverage, and more. Clients can expect their receptionists to be professional, efficient, and always ready to help.
Reliable Receptionist is located at 1261 Locust Street, Walnut Creek, CA, 94596, US. Interested persons can contact their team at (925) 627-4200. For more information regarding services offered, visit their website.
1261 Locust Street
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